Terms & Conditions

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1. Making a reservation

All bookings are subject to availability, it is only when confirmation has been received by you that the booking is deemed to be confirmed.  All bookings must be accompanied by the appropriate deposit and bookings made within 12 weeks of departure must be accompanied by full payment.  

2. If we change your holiday

It is highly unlikely that any changes will be made to your holiday and any changes that do occur are usually minor.  If a major change occurs you will have the option of either i) accepting the change ii) purchasing another holiday from us or iii) cancelling your holiday  

3. If we cancel your holiday

We reserve the right to cancel your holiday, but if we do you will be offered the choice of a full refund or a holiday of comparable standard.  On no account will we cancel your holiday within 8 weeks of departure  other than for reasons of force majeure or in the event that payment is not received by the due date.  

4. If you cancel your booking

Any cancellations must be made in writing by the person named on the invoice and must be sent to our office by recorded delivery. Under certain circumstances, cancellation fees may be recovered under the terms of your holiday insurance. Cancellation charges for any booking cancelled as a whole will be levied in accordance with the following table: More than 48 days    -  deposit only 35-48 days   -  60% 1-35 days    - 100% For any individual member of a group cancelling then notification must be made by the Group Leader. The individual member cancelling will forfeit 100% of their proportionate share of the group holiday costs if at the time of cancellation full payment for the holiday has been received by Glencor Golf. If cancellation of an individual member is received by the Group Leader when a deposit payment only has been received then he/she will forfeit their 100% proportionate share of the deposit. In such cases when a group member cancels and a substitute passenger is provided then no cancellation charges will apply. In such cases where a group member cancels and a substitute passenger is not found then Glencor reserve the right to recalculate the cost of the booking.

5. If you have a complaint

If you have a complaint during your holiday it is essential that you contact us or our local agent who will do his or her best to put things right.  We are unable to consider any complains made on your return to the UK unless you have initially made such a complaint `in resort’.  No complaints will be considered if they are received more than 14 days after your return  to the UK. It is most unlikely that you will have any complaints as Glencor put a lot of care into providing its holidays, it is most likely that any complaint can be resolved amicably.  

6. Car Hire

We act only as introductory agents and shall not be held liable for any loss, damage or injury howsoever caused.  Your contract is with the hire company operator whose terms and conditions are detailed on the contract signed on collection of the vehicle.  

7. Descriptions

The descriptions contained in our literature are made in good faith and believed to be correct at the time of publication.  Obviously things can change subsequently and we cannot accept any liability for the unavailability, temporary or permanent of any facility not under our direct control.      We would like to point out that some overseas resorts are still being developed and as such some building work may be going on.  However, we do not select accommodation where such disruption is likely but we will use our best endeavours to inform you of any building work prior to your departure. Should such building work occur, however, we cannot be held liable. We reserve the right to substitute alternative accommodation of the same or superior standard in the same resort should this become unavoidable. Please note that a small charge may be levied by some resorts for certain advertised facilities such as sports facilities etc. Images shown are as a guide only to give a general impression of the facilities. Glencor Golf cannot be held responsible for any errors or changes from the time of publication.  

8. The accommodation

Unauthorised occupancy can lead to the whole party being forced to leave the accommodation immediately.  In these circumstances reaccommodation is at the additional expense of the client.  We reserve the right to terminate without compensation the holiday tenancy of any client(s) whose behaviour is causing annoyance or damage to property or persons whether employees, other clients or owners.  

9. Course Conditions

We cannot be held responsible for the actual playing conditions of the golf courses  whether caused by course maintenance, or weather conditions etc.    Golf course closure due to bad weather conditions is at the discretion of the golf course.  

10. Handicap Certificates

In some cases certificates must be produced prior to play.  We recommend you take a Certificate with you to avoid any disappointment.  

11. Green Fees

Cancellation of confirmed times my incur cancellation charges up to the value f the pre-paid green fee, subject to the cancellation policy of the course involved.  Single golfers on courses where buggies are included are liable to pay an additional charge for the single buggy hire locally. Golf Clubs reserve the right to make up matches to 4 balls.  Whilst we endeavour to meet requests for specific courses, days and times, these are subject to availability and we cannot guarantee we can meet them.  Accordingly requests are not binding on us.  

12. Paying for the holiday

In addition to paragraph 1 please note the following.  The first person named on the booking form becomes responsible for the whole party and for payment of the total holiday.  

13. Travel Documents

All passports, visas and health documentation are your responsibility.  If you are refused travel entry into a country because of documentary irregularities Glencor cannot be held liable.  

14. Credit card payment

Payments by credit card will incur a 1.5% charge.  

15. Surcharge

We reserve the right to add a surcharge to the cost of the holiday should the exchange rate from the time of quotation to the time of  full payment being made alter.  We will absorb the equivalent to 2% of the total invoice.  Only amounts in excess of this 2% will be surcharged.   [post_title] => Terms & Conditions [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => terms-conditions [to_ping] => [pinged] => [post_modified] => 2013-04-08 12:06:54 [post_modified_gmt] => 2013-04-08 12:06:54 [post_content_filtered] => [post_parent] => 0 [guid] => http://www.glencorgolf.co.uk/?page_id=87 [menu_order] => 0 [post_type] => page [post_mime_type] => [comment_count] => 0 [filter] => raw [show_in_menu] => 1 [link_link] => 1 [no_follow_link] => 0 [alt_link_text] => [custom_link_class] => [redirect_url] => [target_blank] => 0 [alt_title_attribute] => ) [queried_object_id] => 87 [request] => SELECT wp_posts.* FROM wp_posts WHERE 1=1 AND (wp_posts.ID = '87') AND wp_posts.post_type = 'page' ORDER BY wp_posts.post_date DESC [posts] => Array ( [0] => WP_Post Object ( [ID] => 87 [post_author] => 1 [post_date] => 2011-12-14 22:36:49 [post_date_gmt] => 2011-12-14 22:36:49 [post_content] => These conditions do not affect your statutory rights and are subject to English law and the exclusive jurisdiction of the courts in England, Wales & Scotland.

1. Making a reservation

All bookings are subject to availability, it is only when confirmation has been received by you that the booking is deemed to be confirmed.  All bookings must be accompanied by the appropriate deposit and bookings made within 12 weeks of departure must be accompanied by full payment.  

2. If we change your holiday

It is highly unlikely that any changes will be made to your holiday and any changes that do occur are usually minor.  If a major change occurs you will have the option of either i) accepting the change ii) purchasing another holiday from us or iii) cancelling your holiday  

3. If we cancel your holiday

We reserve the right to cancel your holiday, but if we do you will be offered the choice of a full refund or a holiday of comparable standard.  On no account will we cancel your holiday within 8 weeks of departure  other than for reasons of force majeure or in the event that payment is not received by the due date.  

4. If you cancel your booking

Any cancellations must be made in writing by the person named on the invoice and must be sent to our office by recorded delivery. Under certain circumstances, cancellation fees may be recovered under the terms of your holiday insurance. Cancellation charges for any booking cancelled as a whole will be levied in accordance with the following table: More than 48 days    -  deposit only 35-48 days   -  60% 1-35 days    - 100% For any individual member of a group cancelling then notification must be made by the Group Leader. The individual member cancelling will forfeit 100% of their proportionate share of the group holiday costs if at the time of cancellation full payment for the holiday has been received by Glencor Golf. If cancellation of an individual member is received by the Group Leader when a deposit payment only has been received then he/she will forfeit their 100% proportionate share of the deposit. In such cases when a group member cancels and a substitute passenger is provided then no cancellation charges will apply. In such cases where a group member cancels and a substitute passenger is not found then Glencor reserve the right to recalculate the cost of the booking.

5. If you have a complaint

If you have a complaint during your holiday it is essential that you contact us or our local agent who will do his or her best to put things right.  We are unable to consider any complains made on your return to the UK unless you have initially made such a complaint `in resort’.  No complaints will be considered if they are received more than 14 days after your return  to the UK. It is most unlikely that you will have any complaints as Glencor put a lot of care into providing its holidays, it is most likely that any complaint can be resolved amicably.  

6. Car Hire

We act only as introductory agents and shall not be held liable for any loss, damage or injury howsoever caused.  Your contract is with the hire company operator whose terms and conditions are detailed on the contract signed on collection of the vehicle.  

7. Descriptions

The descriptions contained in our literature are made in good faith and believed to be correct at the time of publication.  Obviously things can change subsequently and we cannot accept any liability for the unavailability, temporary or permanent of any facility not under our direct control.      We would like to point out that some overseas resorts are still being developed and as such some building work may be going on.  However, we do not select accommodation where such disruption is likely but we will use our best endeavours to inform you of any building work prior to your departure. Should such building work occur, however, we cannot be held liable. We reserve the right to substitute alternative accommodation of the same or superior standard in the same resort should this become unavoidable. Please note that a small charge may be levied by some resorts for certain advertised facilities such as sports facilities etc. Images shown are as a guide only to give a general impression of the facilities. Glencor Golf cannot be held responsible for any errors or changes from the time of publication.  

8. The accommodation

Unauthorised occupancy can lead to the whole party being forced to leave the accommodation immediately.  In these circumstances reaccommodation is at the additional expense of the client.  We reserve the right to terminate without compensation the holiday tenancy of any client(s) whose behaviour is causing annoyance or damage to property or persons whether employees, other clients or owners.  

9. Course Conditions

We cannot be held responsible for the actual playing conditions of the golf courses  whether caused by course maintenance, or weather conditions etc.    Golf course closure due to bad weather conditions is at the discretion of the golf course.  

10. Handicap Certificates

In some cases certificates must be produced prior to play.  We recommend you take a Certificate with you to avoid any disappointment.  

11. Green Fees

Cancellation of confirmed times my incur cancellation charges up to the value f the pre-paid green fee, subject to the cancellation policy of the course involved.  Single golfers on courses where buggies are included are liable to pay an additional charge for the single buggy hire locally. Golf Clubs reserve the right to make up matches to 4 balls.  Whilst we endeavour to meet requests for specific courses, days and times, these are subject to availability and we cannot guarantee we can meet them.  Accordingly requests are not binding on us.  

12. Paying for the holiday

In addition to paragraph 1 please note the following.  The first person named on the booking form becomes responsible for the whole party and for payment of the total holiday.  

13. Travel Documents

All passports, visas and health documentation are your responsibility.  If you are refused travel entry into a country because of documentary irregularities Glencor cannot be held liable.  

14. Credit card payment

Payments by credit card will incur a 1.5% charge.  

15. Surcharge

We reserve the right to add a surcharge to the cost of the holiday should the exchange rate from the time of quotation to the time of  full payment being made alter.  We will absorb the equivalent to 2% of the total invoice.  Only amounts in excess of this 2% will be surcharged.   [post_title] => Terms & Conditions [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => terms-conditions [to_ping] => [pinged] => [post_modified] => 2013-04-08 12:06:54 [post_modified_gmt] => 2013-04-08 12:06:54 [post_content_filtered] => [post_parent] => 0 [guid] => http://www.glencorgolf.co.uk/?page_id=87 [menu_order] => 0 [post_type] => page [post_mime_type] => [comment_count] => 0 [filter] => raw [show_in_menu] => 1 [link_link] => 1 [no_follow_link] => 0 [alt_link_text] => [custom_link_class] => [redirect_url] => [target_blank] => 0 [alt_title_attribute] => ) ) [post] => WP_Post Object ( [ID] => 87 [post_author] => 1 [post_date] => 2011-12-14 22:36:49 [post_date_gmt] => 2011-12-14 22:36:49 [post_content] => These conditions do not affect your statutory rights and are subject to English law and the exclusive jurisdiction of the courts in England, Wales & Scotland.

1. Making a reservation

All bookings are subject to availability, it is only when confirmation has been received by you that the booking is deemed to be confirmed.  All bookings must be accompanied by the appropriate deposit and bookings made within 12 weeks of departure must be accompanied by full payment.  

2. If we change your holiday

It is highly unlikely that any changes will be made to your holiday and any changes that do occur are usually minor.  If a major change occurs you will have the option of either i) accepting the change ii) purchasing another holiday from us or iii) cancelling your holiday  

3. If we cancel your holiday

We reserve the right to cancel your holiday, but if we do you will be offered the choice of a full refund or a holiday of comparable standard.  On no account will we cancel your holiday within 8 weeks of departure  other than for reasons of force majeure or in the event that payment is not received by the due date.  

4. If you cancel your booking

Any cancellations must be made in writing by the person named on the invoice and must be sent to our office by recorded delivery. Under certain circumstances, cancellation fees may be recovered under the terms of your holiday insurance. Cancellation charges for any booking cancelled as a whole will be levied in accordance with the following table: More than 48 days    -  deposit only 35-48 days   -  60% 1-35 days    - 100% For any individual member of a group cancelling then notification must be made by the Group Leader. The individual member cancelling will forfeit 100% of their proportionate share of the group holiday costs if at the time of cancellation full payment for the holiday has been received by Glencor Golf. If cancellation of an individual member is received by the Group Leader when a deposit payment only has been received then he/she will forfeit their 100% proportionate share of the deposit. In such cases when a group member cancels and a substitute passenger is provided then no cancellation charges will apply. In such cases where a group member cancels and a substitute passenger is not found then Glencor reserve the right to recalculate the cost of the booking.

5. If you have a complaint

If you have a complaint during your holiday it is essential that you contact us or our local agent who will do his or her best to put things right.  We are unable to consider any complains made on your return to the UK unless you have initially made such a complaint `in resort’.  No complaints will be considered if they are received more than 14 days after your return  to the UK. It is most unlikely that you will have any complaints as Glencor put a lot of care into providing its holidays, it is most likely that any complaint can be resolved amicably.  

6. Car Hire

We act only as introductory agents and shall not be held liable for any loss, damage or injury howsoever caused.  Your contract is with the hire company operator whose terms and conditions are detailed on the contract signed on collection of the vehicle.  

7. Descriptions

The descriptions contained in our literature are made in good faith and believed to be correct at the time of publication.  Obviously things can change subsequently and we cannot accept any liability for the unavailability, temporary or permanent of any facility not under our direct control.      We would like to point out that some overseas resorts are still being developed and as such some building work may be going on.  However, we do not select accommodation where such disruption is likely but we will use our best endeavours to inform you of any building work prior to your departure. Should such building work occur, however, we cannot be held liable. We reserve the right to substitute alternative accommodation of the same or superior standard in the same resort should this become unavoidable. Please note that a small charge may be levied by some resorts for certain advertised facilities such as sports facilities etc. Images shown are as a guide only to give a general impression of the facilities. Glencor Golf cannot be held responsible for any errors or changes from the time of publication.  

8. The accommodation

Unauthorised occupancy can lead to the whole party being forced to leave the accommodation immediately.  In these circumstances reaccommodation is at the additional expense of the client.  We reserve the right to terminate without compensation the holiday tenancy of any client(s) whose behaviour is causing annoyance or damage to property or persons whether employees, other clients or owners.  

9. Course Conditions

We cannot be held responsible for the actual playing conditions of the golf courses  whether caused by course maintenance, or weather conditions etc.    Golf course closure due to bad weather conditions is at the discretion of the golf course.  

10. Handicap Certificates

In some cases certificates must be produced prior to play.  We recommend you take a Certificate with you to avoid any disappointment.  

11. Green Fees

Cancellation of confirmed times my incur cancellation charges up to the value f the pre-paid green fee, subject to the cancellation policy of the course involved.  Single golfers on courses where buggies are included are liable to pay an additional charge for the single buggy hire locally. Golf Clubs reserve the right to make up matches to 4 balls.  Whilst we endeavour to meet requests for specific courses, days and times, these are subject to availability and we cannot guarantee we can meet them.  Accordingly requests are not binding on us.  

12. Paying for the holiday

In addition to paragraph 1 please note the following.  The first person named on the booking form becomes responsible for the whole party and for payment of the total holiday.  

13. Travel Documents

All passports, visas and health documentation are your responsibility.  If you are refused travel entry into a country because of documentary irregularities Glencor cannot be held liable.  

14. Credit card payment

Payments by credit card will incur a 1.5% charge.  

15. Surcharge

We reserve the right to add a surcharge to the cost of the holiday should the exchange rate from the time of quotation to the time of  full payment being made alter.  We will absorb the equivalent to 2% of the total invoice.  Only amounts in excess of this 2% will be surcharged.   [post_title] => Terms & Conditions [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => terms-conditions [to_ping] => [pinged] => [post_modified] => 2013-04-08 12:06:54 [post_modified_gmt] => 2013-04-08 12:06:54 [post_content_filtered] => [post_parent] => 0 [guid] => http://www.glencorgolf.co.uk/?page_id=87 [menu_order] => 0 [post_type] => page [post_mime_type] => [comment_count] => 0 [filter] => raw [show_in_menu] => 1 [link_link] => 1 [no_follow_link] => 0 [alt_link_text] => [custom_link_class] => [redirect_url] => [target_blank] => 0 [alt_title_attribute] => ) )